What you suggested I had already tried and that did not resolve my issue.
I decided to look elsewhere for help and found something on a
site called Windows Ten Forums. Here is what I found and you might want
to include this in your knowledge base:- In File Explorer right click on "This PC"
- Click on "Manage"
- The "Computer Management" window will open
- Click on "Services and Applications" and then click on "Services"
- When the list of services opens scroll down to "Device Association Service" and check its Startup Type. It should be Automatic (Trigger Start). If not right click on it and open Properties. Change the Startup Type to Automatic.
- Then scroll down to "Device Install Service" and check its Startup Type. It should be Manual (Trigger Start). If not right click on it and open Properties. Change the Startup Type to Manual.
- Then scroll down to "Device Management Enrollment Service" and check its Startup Type. It should be Manual. If not right click on it and open Properties. Change the Startup Type to Manual.
- Then scroll down to "Device Setup Manager" and check its Startup Type. It should be Manual (Trigger Start). If not right click on it and open Properties. Change the Startup Type to Manual.
- Once the four services are set as in steps 5, 6, 7 & 8, reboot the computer.
- After rebooting check the "Devices & Printers" section in the settings. The missing printer should now show as it should.
I hope this helps you and others that may have my problem.
--- other fix:
https://support.microsoft.com/pt-br/help/4027397/windows-10-fix-printer-problems
Avançado
Se
a etapa de solução de problemas anterior não for bem-sucedida, talvez
seja necessário limpar arquivos do spooler e reiniciar o serviço.
- Na caixa de pesquisa na barra de tarefas, digite Serviços e, em seguida, selecione o resultado de pesquisa com o mesmo nome.
- Na lista Serviços, dê um toque duplo (ou clique duas vezes) em Spooler de Impressão. Selecione Parar > OK.
- Na caixa de pesquisa na barra de tarefas, digite %WINDIR%\system32\spool\printers, selecione a pasta de arquivos nos resultados da pesquisa e, em seguida, exclua todos os arquivos na pasta.
- Procure e abra Serviços novamente.
- Na lista Serviços, dê um toque duplo (ou clique duas vezes) em Spooler de Impressão.
- Selecione Iniciar e, na lista Tipo de Inicialização, verifique se Automática está marcada e selecione OK.
printmanagement.msc
devmgmt.msc
--------
https://www.tenforums.com/drivers-hardware/18382-devices-printers-icons-missing-following-update-windows-10-a.html
The bottom line is that the "Device" services have been disabled. All of them should be set toManual
.
If you start them, then you don't need a reboot for the devices to show. Otherwise, a reboot will start the services as needed and show all the printers inDevices and Printers
.
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